Last updated: Sep 1, 2025
1. Digital Products (Mock Exams and eBooks)
All sales of digital goods, including online mock exams and eBooks, are final. Due to the nature of instant access and downloadable content, refunds or exchanges are not available once a purchase is completed.
2. Printed Books
Refunds and returns for printed books are handled directly by our third-party distributors (Amazon, Lulu, Ingram). Please refer to the specific distributor’s return and refund policy for details on eligibility, timelines, and procedures.
3. Payment Issues
If you experience duplicate charges, technical payment errors, or other transaction-related issues, please contact us at support@mastersofnm.com. We will review the issue and coordinate with the payment processor to resolve it.
4. Contact
For questions about this Refund Policy, please contact us at:
Email: support@mastersofnm.com